Luxury Sales and Marketing Professional
6 days ago
Company Overview
IHG Hotels & Resorts is a global luxury hotel brand that prides itself on being genuine ambassadors of its esteemed reputation. With decades of international know-how and local insights, the company's passion for luxury travel spans cultures and customs, inspiring warm and sophisticated experiences for those seeking a richer perspective on the world.
Job Description
As a Sales & Marketing Coordinator, you will play a pivotal role in supporting the sales and marketing department by ensuring the smooth operation of day-to-day activities. Working closely with the wider sales team, you will drive the growth and success of the hotel through exceptional organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Your Key Responsibilities:
- Assist the sales team with administrative tasks, including preparing proposals, contracts, and correspondence, and coordinating client bookings.
- Serve as the primary point of contact for sales inquiries, providing timely responses to client requests and ensuring the highest level of customer service.
- Support the team with the scheduling and coordination of meetings, site inspections, and event bookings for corporate clients, groups, and individual guests.
- Help with the preparation and distribution of sales materials, proposals, and promotional content that align with the hotel's luxury brand.
- Manage and update the hotel's website and social media platforms (Facebook, Instagram, LinkedIn, etc.), ensuring all content is engaging, on-brand, and optimized for visibility.
- Assist in the development and execution of creative marketing campaigns, both online and offline, that align with the hotel's luxury brand and target audience.
- Track inquiries and bookings from online and offline channels.
Required Skills and Qualifications
- A minimum of 1-2 years of experience in a sales and marketing support or coordinator role, preferably within the luxury hospitality industry.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field is preferred.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with clients, guests, and internal teams.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and experience with CRM systems (e.g., Salesforce, Opera) is a plus.
- Detail-oriented with a focus on delivering excellent service.
- A proactive and solutions-oriented approach to problem-solving.
What We Offer
We reward our team members with competitive salaries and benefits, making IHG Hotels & Resorts an attractive destination for those seeking a rewarding career in luxury hospitality.
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