Technical IT Support Specialist

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Boeing Full time
Job Summary

We are seeking a highly skilled Technical IT Support Specialist to join our team at Boeing. As a key member of our IT department, you will be responsible for providing advanced technical support for our production systems and related products.

Key Responsibilities
  • Technical Expertise: Develop and maintain in-depth knowledge of our production system installations, including managing technical aspects of applications.
  • Implementation Projects: Participate in ongoing implementation projects, collaborating with internal and external stakeholders to ensure successful project delivery.
  • Technical Support: Provide advanced technical support for day-of-operation flight and crew tracking, as well as related products, in accordance with Service Level Agreements.
  • Client Support: Assist clients with knowledge injections, proactive problem-solving, and daily management of production installations.
  • System Maintenance: Maintain Linux installations on company servers and provide recommendations to clients on patches and upgrades.
  • System Requirements: Collaborate with internal and external stakeholders to define and implement system requirements.
  • On-Call Support: Be available for on-call support on a rotational basis, providing 24x7 coverage as required.
Requirements

To be successful in this role, you will need:

  • Strong technical expertise in IT support and system administration.
  • Excellent problem-solving and communication skills.
  • Ability to work effectively in a team environment.
  • Flexibility to work on-call and adapt to changing priorities.


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