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Cross-Border Delivery Expert

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Servier Full time

Servier has made it its mission to bridge the gap between cultures and continents through its unparalleled global reach. We invite you to be a part of this journey as a Global Customer Liaison Specialist.

Our vision is to empower individuals across the globe with cutting-edge logistics solutions that bring people closer together.

We have been leaders in international express delivery for nearly five decades, serving over 220 countries and territories. Join our 'Insanely Customer Centric' Team and become a Certified International Specialist today.

The role requires proactive lead sourcing from diverse sources and allocation to appropriate sales channels for seamless administration, monitoring, and reporting.

Key performance indicators include delivering exceptional customer experiences, building strong rapport with clients, and fostering long-term partnerships based on trust and respect.

Your Key Responsibilities:

  1. Identify and qualify high-potential sales leads from various sources.
  2. Assign leads to optimal sales channels for streamlined management, tracking, and feedback.
  3. Provide world-class customer care, addressing needs with professionalism, friendliness, and courtesy.
  4. Maintain a high level of professional integrity and rapport with customers.