Loyalty Program Manager

3 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar B2C Solutions WLL Full time
Loyalty Specialist Job Description

Job Summary: We are seeking a highly skilled Loyalty Specialist to join our team at B2C Solutions WLL. The successful candidate will be responsible for developing and implementing loyalty marketing strategies to drive customer engagement and retention.

Key Responsibilities:
  • Design and execute annual loyalty marketing plans to increase customer enrollment and engagement.
  • Conduct data analysis to understand customer behavior and preferences.
  • Develop targeted loyalty campaigns to drive admissions growth and increase sales uptake.
  • Collaborate with the Marketing team to ensure all loyalty marketing campaigns are delivered on time and within budget.
  • Monitor and assess campaign effectiveness, identifying areas for improvement.
  • Provide regular analysis of loyalty program performance to management teams.
  • Develop and maintain a monthly dashboard with relevant loyalty KPIs.
Requirements:
  • Bachelor's degree in Marketing, CRM, or related field.
  • 3-5 years of experience in managing loyalty programs, with a strong focus on data analysis.
  • Bilingual (English / Arabic).
  • Advanced knowledge of Excel and PowerPoint.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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