Retention and Engagement Leader
2 weeks ago
To be successful in this role, you should have a solid understanding of loyalty programs and customer relationship management.
About the Position:
- Scope: This role involves managing the loyalty program, including strategic planning, campaign execution, and data analysis.
- Impact: Your work will directly impact customer retention and visiting frequency.
Main Responsibilities:
- Loyalty Program Management: Manage the overall loyalty program, including strategic planning, campaign execution, and data analysis.
- Collaboration: Work closely with the Marketing team, Creative agency, and other departments to ensure effective campaign execution.
- Analytics: Monitor and analyze program performance, identifying opportunities to enhance effectiveness.
Qualifications:
- Degree in Marketing, CRM, or related field.
- 3-5 years of experience in managing loyalty programs with strong focus on data analysis.
- Alteryx experience preferred.
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