Practice Leader

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar malomatia Full time

Position Overview:

Practice Leader – Security Advisory & Implementation in Malomatia is responsible for providing leadership and clear strategic direction for the Security Advisory & Implementation Practice Unit. This will include envisioning, developing, and institutionalizing cutting-edge security strategies to create a robust opportunity pipeline; developing selling, influencing, presenting and proposing security advisory & implementation programs, digitalization programs, either independently or as part of integrated service offerings with other business units. Responsibilities include forecasting and budget planning, managing revenue recognition and cash flow, organizing and managing teams for engagements, determining the structure and substance of deliverables, facilitating buy-in of proposed solutions from top management levels at the client, managing engagement risk as well as engagement economics.

Detailed Roles & Responsibilities:

Strategic Roles And Responsibilities
  1. Client Management
    • Assist the Business Unit Head, Cybersecurity in the development and implementation of cybersecurity services strategy and activities.
  2. Delivery Excellence
    • Oversee PU's activities and operations to ensure efficiency, quality, service and cost-effective management of resources.
    • Ensure optimal resource utilization in all projects concerning the practice without compromising on quality of deliverables and client satisfaction.
    • Responsible for review of new, developing, and existing programs to ensure efficiency and effectiveness.
    • Establish and review quality assurance standards for projects aligned to the organizational standards.
    • Ensure that risk mitigation plans are in place prior to commencement of the project.
  3. Financial Performance
    • Execute the revenue recognition, gross margin & net profitability objectives of the practice through continuous collaboration with business development, sales and delivery team.
    • Execute on project deliverables in alignment with business profitability objectives.
    • Sign off on the financial MIS reports in accordance with estimates, check for seepage of revenue etc.
  4. Sales and Pre-Sales Support
    • Review the technical proposals concerning the practice and ensure alignment with GTM strategy.
    • Liaise with the stakeholders to assimilate information, conduct analysis, and recommend new and suitable solutions for existing and potential clients.
  5. Other Strategic Responsibilities
    • Establish and continually improve any processes for development, testing, and release, maintenance specifications, and other key processes related to application development and integration, and modernization.
    • Create and establish best practices, frameworks, and governance for evolving technology operations.
    • Act as senior thought leader and knowledge expert for Security Advisory, implementation and infrastructure readiness.
    • Promote technological research aligned with organization vision, values, practices, and user projects.
    • Ramp-up capacity and certification plans for MSS, OT Security, vendor certifications for networking and other certifications for testing.
Operational Responsibilities
  1. Client Management
    • Participate in meetings conducted with clients and other stakeholders to determine application requirements based on program priorities, regulatory changes and system needs.
    • Facilitate timely resolution of all customer feedback and handling of escalations if any.
    • Define a plan to align client's business, people and culture, governance, platforms, security and service & operations to the strategy.
    • Help develop client security programs by reviewing existing programs; conducting comprehensive reviews of threats; evaluating and analyzing relevant data points.
    • Identify and recommend innovative, automated and analytics driven approaches to assess and design security controls.
  2. Contract Management
    • Oversee composition of system documentation, review and recommend changes in requirements, design, and code reviews.
    • Conduct risk reviews regularly during the project execution phase.
    • Ensure the quality of service by ensuring delivery adheres to the project scope properly.
    • Handle scope creep if escalated by Delivery Leader.
  3. Financial Performance
    • Regulate financials to ensure monthly, quarterly, and yearly revenue financial targets are met.
  4. Sales and Pre-Sales Support
    • Manage the offering-development phase by evaluating project plan to identify potential problem areas and suggest the recommendations.
  5. Tender Management
    • Review and recommend the financial and resource requirement estimate at project level for new Tenders.
Other Operational Responsibilities
  1. Provide regular updates and practice reports to the Business Unit Leader - Cybersecurity and other top management.
  2. Act as the point of communication with key stakeholders to develop and prioritize project lists.
  3. Provide guidance in identifying and qualifying technical problem areas in the undertaken projects and suitable solutions for the identified concerns.
  4. Implement unified risk management & security summary approach including problem reporting for all personnel in the cyber security delivery team to adopt.
People Management
  1. Culture
    • Ensures the culture of the Practice Unit is aligned to the overall culture and ways of working of Malomatia.
  2. Career Planning & Development
    • Track the progress and offer support for the advancement of the knowledge and skills.
    • Provides guidance and direction to direct reports by managing their performance through appropriate feedback and counseling.
    • Facilitates succession planning for critical roles.
    • Supports leadership & functional capability building initiatives through training as per organization's guidelines.
  3. Employee Engagement
    • Provides strong, dynamic leadership that mentors, develops, and guides employees to efficiently perform and achieve customer delivery excellence.
    • Fosters high level of employee engagement and retention of talent.
Desired Educational Background
  1. University degree in Computer Science, IT, Business Administration with specialization in Information Technology from a recognized university.
  2. Professional Certifications such as CISSP, CISM, GCIH, Service Delivery Management is preferable.
Language Requirement
  1. We prioritize proficiency in Arabic but welcome applications from proficient English speakers or bilingual candidates as well.
Desired Experience
  1. 15+ years of experience in a combination of IT Service Delivery, Security Consulting and Technical IT roles.
  2. 5+ years in managing large cloud services, cybersecurity business along with medium to large size team resources.
Required Skills & Competencies
Technical Competencies
  1. Experience in data security, application security, infrastructure security & risk and compliance domains.
  2. Understanding MSS, MSSP, MDR, SOC and other global delivery models.
Behavioral Competencies
  1. Critical Thinking
  2. Customer Centricity
  3. Execution Excellence
  4. Result Orientation
  5. Team Management
  6. Attention to Detail
  7. Cultural Connectivity and Collaboration
  8. Interpersonal Excellence
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