Airport Service Designer
4 days ago
The Airport Service Designer will guarantee a cohesive and high-standard customer experience at every touchpoint, aligned with the product and service language across all customer touch points.
Key responsibilities include:
- Design customized experiences for different customer segments to enhance satisfaction and create a distinctive service.
- Utilize technology in ground operations and lounge services to enhance the customer experience, in partnership with the Manager of Customer Experience Design – Digital.
- Lead the Ground and Lounge product development team from ideation to execution, including design evaluations, workshops, and problem-solving sessions, to guarantee successful product introductions.
- Manage major product development projects, providing insights and recommendations on design and functional improvements.
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Airport Assets and Services Leader
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHiring Information:Airport Facilities Delivery Manager is an exciting opportunity to join our team at Hamad International Airport.We are looking for a dynamic and experienced professional to lead all aspects of facilities management within our airport.The ideal candidate will have a strong background in airport planning and operations processes, including...
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Airport Operations Supervisor
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeJob OverviewWe are seeking a skilled Airport Operations Supervisor to join our team at Hamad International Airport. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of exceptional customer service and efficient airport operations.
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Airport Safety Assurance Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout the role:Hamad International Airport is seeking an experienced professional to contribute to the development, implementation, and monitoring of its Airport Safety Management System. The successful candidate will assist in developing and maintaining corporate safety standards related to airside safety matters.Key ResponsibilitiesParticipate in Airport...
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Airport Facilities Delivery Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence.About the role:We are seeking a dynamic and experienced professional to lead all aspects of facilities management within our airport. To provide strategic leadership, develop the continuous...
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Airport Facilities Operations Manager
14 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence. As one of the busiest and most innovative airports globally, we are committed to sustainable growth, safety, and efficiency in every aspect of our operations.About the RoleWe are seeking a dynamic...
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Airport Operations Supervisor
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout the JobThis role requires a dynamic and results-driven individual who can lead a team to deliver exceptional customer service at Hamad International Airport. The ideal candidate will have a strong background in customer service and experience in a supervisory role.ResponsibilitiesTo lead a team of customer service representatives to ensure that all...
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VP Airport Infrastructure Development
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAirport Facilities Delivery Manager will be responsible for championing the successful strategic planning and implementation of key projects for assigned areas.The ideal candidate will have extensive experience in airport planning and operations processes including maintenance, airport properties and facility management.In this role, you will promote and...
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Airport Service Manager
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAirport Service ManagerAs Airport Service Manager, you will provide support to SITA contracted customers via a local dedicated (single airport) or regional designated model (multiple airports) in line with the newly defined SITA airport support Model.Reporting to the Senior Manager GSO Territory, you will be a part of the GEO Service management team...
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Interaction Design Expert
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAt Hamad International Airport, we are committed to providing exceptional customer experiences. To achieve this goal, we are seeking a talented Digital Product Designer to join our team.About the role:As a Digital Product Designer, you will play a crucial role in crafting exceptional user experiences and creating visually appealing interfaces.You will be...
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UX Design Specialist
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is seeking a talented UX Design Specialist to join our dynamic and innovative team. As a UX Design Specialist, you will play a crucial role in crafting exceptional user experiences and creating visually appealing interfaces. You will collaborate closely with cross-functional teams to translate business requirements into intuitive...
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Airport Infrastructure Specialist
14 hours ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeProject OverviewThis is an opportunity to work on a state-of-the-art airport project in Doha. Mace has been delivering PMC services on the airport for several years, increasing passenger capacity and improving overall services.ResponsibilitiesReview and comment on design consultant's design and contractor's design submittals for acceptability, compliance,...
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User Experience Designer
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeHamad International Airport is seeking a highly skilled User Experience Designer to join our innovative team. As a UX Designer, you will play a crucial role in crafting exceptional user experiences and creating visually appealing interfaces.About the role:We are looking for an experienced Interaction Design Expert who can facilitate business vision by...
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Airport Guest Services Representative
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full timeKey ResponsibilitiesAs an Airport Guest Services Representative, you will play a critical role in ensuring that our guests receive exceptional service from the moment they arrive at our airport location. Your responsibilities will include:Greeting arriving guests and presenting menus with a smile.Welcoming guests and efficiently managing table...
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Service Quality Coordinator
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout the PositionThis is an exciting opportunity for a motivated and results-driven individual to take on a challenging role that requires strong leadership and customer service skills. The ideal candidate will have a strong background in customer service and experience in a supervisory role.Main ResponsibilitiesTo lead a team of customer service...
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Customer Service Supervisor
1 day ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAt Hamad International Airport, we believe that success starts with exceptional people. We are keen on finding the right personnel who will be responsible for ensuring that all Quality Standards, including KPIs and SLAs, are achieved or exceeded, and also conducting regular inspections and supervisions of passenger flows, customer service needs, and terminal...
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Digital Product Designer
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAre you a highly motivated and creative Digital Product Designer looking for a new challenge? Do you want to work on exciting projects that make a real difference to people's lives?About the role:We are seeking a talented Digital Product Designer to join our team, where you will play a crucial role in crafting exceptional user experiences and creating...
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Airfield Services Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeRole OverviewThis role involves working in the Airport Operations Control Center to oversee the safe and efficient movement of aircraft and passengers.Key responsibilities include allocation of parking stands, processing flight data, and monitoring system performance.You will collaborate with other teams to ensure accurate and timely delivery of information...
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Customer Service Team Lead
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Hamad International Airport. This is an exciting opportunity for a motivated and results-driven individual to take on a challenging role that requires strong leadership and customer service skills.Key ResponsibilitiesLead a team of customer service...
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Aerodrome Service Delivery Officer
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hamad International Airport Full timeAbout the JobAs an Airport Operations Control Center Officer at Hamad International Airport, you will be part of a team that oversees the safe and efficient movement of aircraft and passengers.Key responsibilities include allocation of parking stands, processing flight data, and monitoring system performance.You will work closely with other teams to ensure...
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Expertise in Airport Operations
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a leading ground handling company in Qatar, Qatar Aviation Services (QAS) prides itself on delivering exceptional airport operations. We are currently seeking experienced professionals to join our team in various airport functions, including airside and passenger services.Our TeamOur team of experts includes experienced professionals in various airport...