Flight Crew Service Support Manager

23 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time
About the Role

We are seeking a highly skilled and experienced Flight Crew Service Support Manager to join our Flight Operations team at Qatar Airways Group.

As a key member of our team, you will be responsible for managing the welfare services of our flight crew, ensuring their smooth entry into the company and providing support with various aspects of their employment.

Key Responsibilities
  • Coordinate the induction process for new joiners, ensuring a seamless transition into their initial training.
  • Manage the day-to-day welfare support operations, addressing issues related to residential permits, driving licenses, bank accounts, and children's education.
  • Authorize HR-related decisions, including rostering, leave, and loss of documents, to ensure compliance with company policies.
  • Develop and maintain a comprehensive Flight Crew Service Support manual, aligning with HR policies and procedures.
  • Provide timely and effective support in crisis situations, both within and outside the organization.
  • Manage and control daily roster disruptions, including sickness and non-availability for duty, and report to the Fleet to determine the best course of action.
Requirements
  • Relevant college or university qualification to a minimum Bachelor's level.
  • Human Resource and Welfare job-related experience.
  • Customer Service and Hospitality Management experience.
  • In-depth knowledge of flight crew operations and life in Doha.
  • Awareness of Qatar Airways operating culture.
  • Excellent coordination and project management skills.
  • Ability to quickly analyze and decide a course of action.
  • Excellent verbal and written communication skills.
  • Valid Qatari driver's license.
About Qatar Airways Group

Our story began with four aircraft and has since grown into a global organization with 12 different businesses. We're a company that dares to achieve what's never been done before, and we're looking for talented individuals to join our team.

At Qatar Airways Group, we offer a challenging and rewarding career, with opportunities to grow and develop your skills. If you're ready to be part of an extraordinary story, apply now by uploading your CV and completing our quick application form.



  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Flight Crew Services CoordinatorAt Qatar Airways, we are seeking a highly skilled and experienced Flight Crew Services Coordinator to join our team. As a key member of our crew services department, you will be responsible for providing exceptional support to our flight crew, ensuring their welfare and well-being are met.Key Responsibilities:Manage flight...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Flight Crew Services CoordinatorAt Qatar Airways, we are seeking a highly skilled and experienced Flight Crew Services Coordinator to join our team. As a key member of our crew services department, you will be responsible for providing exceptional support to our flight crew, ensuring their welfare and well-being are met.Key Responsibilities:Manage flight...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Flight Crew Services CoordinatorAt Qatar Airways, we are seeking a highly skilled and experienced Flight Crew Services Coordinator to join our team. As a key member of our crew services department, you will be responsible for providing exceptional support to our flight crew, ensuring their welfare and well-being are met.Key Responsibilities:Manage flight...


  • Doha, Baladīyat ad Dawḩah, Qatar Amiri Flight Full time

    Job SummaryA highest level of security awareness. Abilty to report to duty 24/7 on short notice. Investigations and surveillance skills. Be well groomed and presentable. VVIP/VIP Protocol and cultural awareness. A Military/Police/Aviation Security background. Ability to communicate, read and write English. Good computer skills with knowledge of Word, Excel...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleQatar Airways is seeking a highly skilled Pre-Ops & Crew Control Officer to join our team in Doha, Qatar. As a key member of our Pre-ops & Crew Control team, you will be responsible for ensuring the smooth operation of our flights by managing crew rosters, monitoring and supporting activities, and communicating operational changes to cabin and...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Job SummaryAs a Manager Cabin Services Training (Economy) at Qatar Airways, you will play a pivotal role in the Cabin Services Training Department. Your key responsibility will be to manage the Economy Cabin In-Flight Service training of our award-winning Cabin Crew. You will oversee the design, development, and delivery of the in-flight service training...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Crew. As a key member of our culinary department, you will be responsible for overseeing the production and distribution of food in our large kitchen-dining facility.Key Responsibilities:Develop and implement effective production schedules to ensure...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    About the RoleQatar Airways is seeking a highly skilled and experienced Senior Flight Dispatcher to join our Flight Operations team. As a key member of our team, you will be responsible for coordinating and controlling flight operations, ensuring the safe and efficient movement of our aircraft. Your primary duties will include:Key Responsibilities:Organizing...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Crew. As a key member of our culinary department, you will be responsible for overseeing the production and distribution of food in our large kitchen-dining facility.Main Responsibilities:Develop and implement effective training programs for staff...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    Job SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Crew. As a key member of our culinary department, you will be responsible for overseeing the production and distribution of food in our large kitchen-dining facility.Key Responsibilities:Develop and implement effective training programs for staff...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    About the RoleQatar Airways is seeking a highly skilled and experienced Senior Flight Dispatcher to join our Flight Operations team. As a key member of our team, you will be responsible for coordinating and controlling flight operations, ensuring the safe and efficient movement of our aircraft. Your primary duties will include:Key Responsibilities:Organizing...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the roleQatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Senior Flight Dispatcher. As a Senior Flight Dispatcher, you will be responsible for organizing and controlling the shift through allocation, coordination and providing technical support to the Flight Dispatchers, supporting the Duty...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role: Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Pre-ops & Crew Control team as a Pre-Ops & Crew Control Officer to be based in Doha, Qatar. As a Pre-Ops & Crew Control Officer, you will be responsible for responsible for carrying out crew roster maintenance, monitoring and support activities to meet...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    Job Title: Cabin CrewQatar Airways Group is seeking a highly skilled and experienced professional to lead the design, development, and delivery of Economy Cabin service and Cabin Crew training programmes.Key Responsibilities:Supervise the design, development, and delivery of Economy Cabin service and Cabin Crew training programmes.Be responsible for all...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time

    Job Summary:We are seeking a highly skilled and experienced Cabin Crew Team Lead to join our team at Qatar Airways Group. As a key member of our Cabin Crew department, you will be responsible for overseeing the design, development, and delivery of Economy Cabin service and Cabin Crew training programs.Key Responsibilities:Supervise the development of...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    About the RoleQatar Airways is seeking a highly skilled Senior Flight Dispatcher to join our Flight Operations team.As a Senior Flight Dispatcher, you will be responsible for coordinating and controlling flight operations, ensuring the safe and efficient movement of aircraft.Key Responsibilities:* Coordinate flight dispatch activities, including allocation...


  • Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    {"title": "Bell Service Manager", "subtitle": "Lead the way in exceptional guest experiences", "content": "At Crew, we're committed to delivering unparalleled service to our guests. As our Bell Service Manager, you'll play a vital role in ensuring every guest feels welcome and supported throughout their stay.Key Responsibilities:Supervision and Leadership:...


  • Doha, Baladīyat ad Dawḩah, Qatar Amiri Flight Full time

    Job SummaryFlight Security Officers are sufficiently trained and qualified to conduct all aspects of their role. As a Security Training and Risk/Threat Analyst your overall responsibilities will be continuous monitoring of global events and assessment of how they may impact on the security risk to our operations.Qualification & ExperiencePost-Secondary...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Job SummaryAs a Manager Cabin Services Training (Economy) at Qatar Airways, you will play a pivotal role in the Cabin Services Training Department. Your key responsibility will be to oversee the development and delivery of in-flight service training programs for our award-winning Cabin Crew. You will work closely with the team to design and implement...


  • Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time

    Job SummaryAs a Manager Cabin Services Training (Economy) at Qatar Airways, you will play a pivotal role in the Cabin Services Training Department to oversee the Economy Cabin In-Flight Service training of our award-winning Cabin Crew. Your expertise will be instrumental in selecting the most effective learning modalities to cater to a multicultural...