Cleanliness and Guest Experience Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Andaz Doha Full time

About the Role:

As an Assistant Housekeeping Manager at Andaz Doha, you will play a critical role in maintaining the highest standards of cleanliness and guest satisfaction. Your leadership and management skills will be instrumental in driving the success of our housekeeping department.

Key Responsibilities:

  1. Cleaning and Hygiene: Lead and manage the housekeeping team to ensure exceptional cleanliness and hygiene throughout the property.
  2. Cleaning Schedules: Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene.
  3. Inventory Management: Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.
  4. Staff Development: Train, coach, and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards.
  5. Quality Assurance: Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance.
  6. Collaboration: Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • Education: Ideally with a university degree or diploma in Hospitality or Tourism management.
  • Experience: Minimum 2 years work experience as Housekeeping Manager or Assistant Housekeeping Manager in a larger operation.
  • Skillset: Good problem-solving, administrative, and interpersonal skills are a must.


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