Cleanliness and Guest Experience Manager
5 days ago
About the Role:
As an Assistant Housekeeping Manager at Andaz Doha, you will play a critical role in maintaining the highest standards of cleanliness and guest satisfaction. Your leadership and management skills will be instrumental in driving the success of our housekeeping department.
Key Responsibilities:
- Cleaning and Hygiene: Lead and manage the housekeeping team to ensure exceptional cleanliness and hygiene throughout the property.
- Cleaning Schedules: Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene.
- Inventory Management: Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.
- Staff Development: Train, coach, and mentor the housekeeping team to ensure adherence to cleaning protocols and brand standards.
- Quality Assurance: Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance.
- Collaboration: Collaborate with other departments to ensure seamless guest experiences.
Requirements:
- Education: Ideally with a university degree or diploma in Hospitality or Tourism management.
- Experience: Minimum 2 years work experience as Housekeeping Manager or Assistant Housekeeping Manager in a larger operation.
- Skillset: Good problem-solving, administrative, and interpersonal skills are a must.
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