Guest Experience Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Full time
About the Role

We are seeking a highly skilled Concierge Agent to join our team at Four Seasons Hotel Doha. As a key member of the Front Of the House Team, this role is instrumental in ensuring guests receive exceptional service experiences throughout their stay.

The successful candidate will be responsible for providing personalized guest service, promoting hotel amenities and programs, and ensuring that concierge desk collateral and information are up-to-date. They will also be expected to maintain a high level of professionalism in all interactions with guests.

Key Responsibilities
  • Provide personalized guest service experiences throughout their stay
  • Promote hotel amenities and programs to guests
  • Maintain accurate and up-to-date concierge desk collateral and information
  • Develop and maintain relationships with local vendors and suppliers

The ideal candidate will have a strong command of English, excellent interpersonal skills, and the ability to work effectively in a fast-paced environment.



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