Sales Operations Coordinator

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
{"Key Responsibilities": "Sales Coordinator

Essential Responsibilities And Duties

  • Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person
  • Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements \u2013 flights/accommodations, weekly Sales Force activity reports, daily opera reports
  • Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department
  • Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims
  • Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver \u2018different\u2019 and \u2018creative\u2019 programs that differentiate client experiences and showcase our \u2018Residential\u2019 property
  • Support and attend FAM trips/client entertainment with sales team, promoting Raffles Doha & Fairmont Doha, building brand awareness and client relationships across all market segments
  • Assist to create and follow up on proposals for all market segments
  • Conduct prospecting and research of sales leads and target accounts to support team\u2019s BDI
  • Identify and handle sales leads effectively and efficiently, directing to the appropriate Account Manager
  • Attend all compulsory training courses as directed by T&C division
  • Manage under SAG arrival reports and Sales Force data input
  • Ensure all customer information is up to date, entered timely and accurately in Sales Force
  • Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team

Key Roles & Responsibilities

  • Take on tasks in addition of the ones stated, with a positive can do mindset
  • Be a \u2018brand ambassador\u2019 at all times, ensure brand integrity and clarity are maintained
  • Model the company\u2019s culture, vision, mission and core values at all times
  • Maintain positive relationships with all guests, vendors, colleagues and GSO network
  • At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner

Qualifications

2 or more years experience in sales

Experience as a sales coordinator or in administration may be advantageous.

Excellent business writing skills

Fluent in English

", "Job Requirements": "Requirements



2 or more years experience in sales

Experience as a sales coordinator or in administration may be advantageous.

Excellent business writing skills

Fluent in English

", "About the Role": "About the Role

As a Sales Coordinator at Accor, you will be responsible for managing all telephone calls for sales persons, qualifying general inquiries, and responding personally and directing requests to appropriate sales person. You will also be responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements \u2013 flights/accommodations, weekly Sales Force activity reports, and daily opera reports.

", "Why Join Us": "Why Join Us

At Accor, we are committed to providing our guests with exceptional service and creating memorable experiences. As a Sales Coordinator, you will have the opportunity to work with a talented team of professionals who share your passion for delivering outstanding service.

", "Contact Information": "



Please note that this job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications required of the employee in the role.

", "Language": "English"}

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