Customer Service Ambassador
2 months ago
In this role, you will be part of a dynamic team responsible for delivering exceptional customer service to our valued passengers. Your primary focus will be on providing a seamless experience, ensuring that our customers receive the highest level of service in response to their requests.
Key Responsibilities- Liaise with customers and their representatives to ensure premium first-class service.
- Provide lounge services to passengers, crew, and representatives.
- Liaise with Ground handling team (General Aviation) to ensure a seamless operation.
- Ensure the aircraft has received all services requested.
- Organize baggage screening and processing with Porters.
- Liaise with MOI and Security to ensure safe, effective, and secure processing of VIP passengers.
- Adhere to Ramp Safety while performing duties airside.
- Answer telephones and emails as required.
- Coordinate with all concerned senior on duty inside and outside the organization in case of any emergency.
We are a global airline with a rich history of innovation and excellence. Our story began with four aircraft, and today we deliver exceptional service across 12 different businesses. We are a company that dares to achieve what's never been done before, and we're looking for talented individuals like you to join our team.
Requirements- Relevant Vocational, Tertiary, or Trade qualification.
- Minimum of 3 years' experience in Customer Service.
- Experience of working in an aviation environment.
We offer a dynamic and supportive work environment, where you'll have the opportunity to grow and develop your skills. If you're passionate about delivering exceptional customer service and working in a fast-paced aviation environment, we'd love to hear from you.
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