Customer Service Representative
5 days ago
Job Description
Cash Handling Responsibilities:
- Transaction Processing:
- Operate cash registers to process sales transactions accurately and efficiently.
- Handle cash, credit/debit card transactions, and electronic payments following company policies.
- Issue receipts, refunds, and change to customers as needed.
- Customer Service:
- Greet customers warmly and provide assistance with their purchases.
- Address and resolve customer inquiries, concerns, and complaints in a professional manner.
- Provide information about products, promotions, and store policies.
- Cash Management:
- Accurately count and handle cash during and at the end of shifts.
- Reconcile cash drawers and report discrepancies to the supervisor or manager.
- Prepare and deposit cash and receipts according to company procedures.
Qualifications and Requirements
- Education and Experience: High school diploma or equivalent, with previous experience in a cashier or customer service role preferred.
- Skills: Excellent customer service skills, strong attention to detail, and ability to work efficiently in a fast-paced environment.
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