Hospitality Ambassador
6 hours ago
Accor Job Description
**Job Title:** Speciality WaiterWaitress
**Job Summary:**
As a Speciality WaiterWaitress at Accor, you will be the face of our hospitality, providing exceptional service to our guests and ensuring their experience is nothing short of outstanding. Your role will be to create a warm and welcoming atmosphere, making every guest feel valued and cared for.
**Key Responsibilities:**
* **Guest Welcome and Service:**
* Greet guests with a smile and make them feel welcome
* Take food and beverage orders and ensure they are communicated to the kitchen and bar promptly and accurately
* Deliver exceptional service, ensuring guests' needs are met and exceeded
* **Upselling and Menu Knowledge:**
* Suggest and professionally upsell food and beverage products to enhance the guest experience
* Be knowledgeable about the menu and information about the food and beverage offerings available to answer guests' questions
* **Efficient Service Delivery:**
* Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations
* Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly
* **Communication and Teamwork:**
* Communicate effectively with colleagues to ensure seamless service delivery
* Attend to guests' reasonable requests and ensure all queries are responded to promptly and on time
**Requirements:**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Knowledge of food and beverage products and services
* Ability to multitask and prioritize tasks effectively
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and development
* A dynamic and supportive work environment
**Language:**
English (en-US)
**Note:**
This job description is a summary of the main responsibilities and requirements for the role. It is not an exhaustive list of tasks and duties, and the role may involve other tasks and responsibilities as required by the business.
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