Hotel Operations Manager

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar IHG Hotels & Resorts Full time
Outlet Supervisor

We are seeking a highly skilled and experienced Outlet Supervisor to join our team at IHG Hotels & Resorts. The ideal candidate will have a strong background in luxury hotel and/or resort operations, with excellent communication and interpersonal skills.

Key Responsibilities:
  • Lead and manage a team of staff to deliver exceptional customer service and maintain high standards of hotel operations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
  • Monitor and control costs, ensuring efficient use of resources and minimizing waste.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive continuous improvement.
Requirements:
  • Minimum 2 years of experience in a similar role, preferably in a luxury hotel and/or resort environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.


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