Food Service Specialist

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar Ninja Ramen Restaurant Full time

Job Description:

The Food Service Specialist will provide exceptional customer service to all guests at Ninja Ramen Restaurant. This role involves taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean and organized dining area.

Main Responsibilities:

  1. Customer Service
  • Greet guests warmly and promptly upon arrival.
  • Take accurate food and beverage orders from guests and communicate them to the kitchen.
  • Serve food and beverages to guests in a timely and professional manner.
  • Address and resolve guest inquiries and concerns promptly.
Dining Area Management
  • Maintain a clean and organized dining area, including tables, chairs, and service stations.
  • Clean and set-up dining areas as needed.
  • Monitor and restock service supplies as necessary.
Order Accuracy and Timeliness
  • Ensure orders are delivered accurately and in a timely manner.
  • Coordinate with kitchen staff to ensure special requests and dietary restrictions are accommodated.
Sales and Transactions
  • Present menus and provide information about menu items, including specials and promotions.
  • Upsell additional products when appropriate.
  • Handle orders, cash and card transactions, ensuring accuracy and accountability.
  • Work closely with all other staff, and management to ensure efficient and smooth operations.
Health and Safety
  • Adhere to health, safety, and sanitation guidelines and regulations.
  • Ensure proper handling and storage of food and beverages.
Japanese Culture and Cuisine
  • Educate guests about Japanese culture and cuisine, providing information about menu items and dining traditions.
  • Participate in training sessions to enhance knowledge of Japanese culture and cuisine.

Requirements:

  • Previous experience as a Waitress or in a similar customer service role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple responsibilities.
  • Strong attention to detail and organizational skills.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Knowledge of Japanese cuisine and culture is a plus.


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