Food Service Specialist
1 day ago
Job Description:
The Food Service Specialist will provide exceptional customer service to all guests at Ninja Ramen Restaurant. This role involves taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean and organized dining area.
Main Responsibilities:
- Customer Service
- Greet guests warmly and promptly upon arrival.
- Take accurate food and beverage orders from guests and communicate them to the kitchen.
- Serve food and beverages to guests in a timely and professional manner.
- Address and resolve guest inquiries and concerns promptly.
- Maintain a clean and organized dining area, including tables, chairs, and service stations.
- Clean and set-up dining areas as needed.
- Monitor and restock service supplies as necessary.
- Ensure orders are delivered accurately and in a timely manner.
- Coordinate with kitchen staff to ensure special requests and dietary restrictions are accommodated.
- Present menus and provide information about menu items, including specials and promotions.
- Upsell additional products when appropriate.
- Handle orders, cash and card transactions, ensuring accuracy and accountability.
- Work closely with all other staff, and management to ensure efficient and smooth operations.
- Adhere to health, safety, and sanitation guidelines and regulations.
- Ensure proper handling and storage of food and beverages.
- Educate guests about Japanese culture and cuisine, providing information about menu items and dining traditions.
- Participate in training sessions to enhance knowledge of Japanese culture and cuisine.
Requirements:
- Previous experience as a Waitress or in a similar customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple responsibilities.
- Strong attention to detail and organizational skills.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of Japanese cuisine and culture is a plus.
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