Laundry Operations Associate

6 days ago

Doha, Baladīyat ad Dawḩah, Qatar Crew Full time
Laundry Runner Associate Job Description

Crew is seeking a detail-oriented and organized Laundry Runner Associate to join our team. As a key member of our laundry operations, you will be responsible for ensuring the smooth flow of dirty and clean laundry between our hotel and the laundry facility.

Key Responsibilities:
  • Laundry Collection and Sorting: Gather soiled linens, towels, and other fabrics from various areas of the hotel, such as guest rooms, dining areas, and other departments.
  • Transportation: Use designated carts or containers to transport soiled linens to the laundry facility, ensuring a timely and efficient flow of dirty and clean laundry.
  • Loading and Unloading Machines: Load washing machines with soiled linens, following proper guidelines for load size, detergent, and water temperature, and transfer clean, dry items to dryers and unload them once the drying cycle is complete.
  • Monitoring and Maintenance: Regularly check and maintain laundry equipment to ensure proper functioning, and report any malfunctions or issues to the maintenance department for prompt resolution.
  • Folding and Packaging: Fold and stack clean linens neatly, adhering to hotel standards for presentation, and package and label items for distribution to the appropriate hotel departments.
  • Inventory Management: Keep track of linen inventory levels and notify supervisors when supplies need replenishment, and assist in conducting regular inventory counts and maintaining accurate records.
  • Adherence to Standards: Follow established hotel policies and procedures for laundry operations, including safety protocols and hygiene standards, and ensure compliance with quality control measures to meet the hotel's cleanliness and presentation standards.
  • Customer Service: Collaborate with other hotel departments to meet guest requests for additional linens or specific laundry services, and provide excellent customer service and respond promptly to any guest inquiries or concerns related to laundry services.
  • Team Collaboration: Work closely with other members of the laundry and housekeeping teams to ensure a smooth workflow and efficient operation, and be flexible and willing to assist in various tasks within the laundry department as needed.

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