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Senior Service Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Sora, Park Hyatt Doha's signature restaurant, is seeking a highly motivated Outlet Manager to lead our team in providing exceptional service to our esteemed guests. In this key role, you will be responsible for managing the day-to-day operations of Sora, guiding a team of skilled professionals, and driving business growth through innovative strategies.

To succeed in this position, you will need to possess a strong background in restaurant management, with experience in luxury or fine dining settings. Your leadership abilities, attention to detail, and commitment to excellence will be essential in steering the success of our renowned Japanese dining destination.

Key Responsibilities:

  • Manage the operational aspects of Sora, including staff supervision, inventory management, and quality control.
  • Develop and implement strategies to enhance customer satisfaction and retention.
  • Collaborate with cross-functional teams to drive business growth and profitability.
  • Maintain a high level of knowledge on food and beverage trends, as well as local and international cuisines.

Requirements:

  • Proven experience in restaurant management, preferably in a luxury or fine dining setting.
  • Strong leadership and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Familiarity with point-of-sale (POS) systems and restaurant management software.
  • Exceptional customer service skills and a passion for delivering an outstanding dining experience.