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Digital Experience Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Accor Hotels Full time

About the Role

The Senior Manager, Digital Experience will be responsible for driving the E-Commerce business by managing product, content, and performance across multiple projects on various digital channels. This role is critical for creating, maintaining, and enhancing brand assets related to Raffles, aiming to maximize click-through rates and conversions.

Key Responsibilities

  • Develop projects to boost revenue generation on key direct channels for the brand, including websites, mobile applications, and hotel micro-websites.
  • Responsible for defining, documenting, prioritizing, and communicating requirements throughout all stages of the product lifecycle.
  • Ensure that products meet and exceed the highest standards of quality and user experience.
  • Establish key performance indicators (KPIs) and metrics to measure the success of digital initiatives.

Requirements

  • 6+ years of diverse experience in a digital and e-commerce department.
  • High performance and success in previous roles.
  • Project background with product culture.
  • Strong understanding of digital technologies, platforms, tools, including web analytics, content management systems (CMS).

About Accor

Accor is a global leader in the hospitality industry, committed to providing exceptional experiences for its guests. As a member of the Accor team, you will have the opportunity to work with a diverse group of professionals, contribute to the company's growth and success, and develop your skills and career.