Front Desk Receptionist
1 month ago
To provide exceptional personalized service to our guests, we are seeking a skilled Front Desk Receptionist to join our team at Accor Hotel.
Main Responsibilities:
- Ensure a warm welcome for all guests and provide them with the finest service.
- Be present in the reception or lobby during check-in and check-out times, and socialize with guests.
- Respect the privacy and confidentiality of our guests' information.
- Review daily guest arrivals and ensure that all VIPs are properly flagged with the right category and their preferences are updated.
- Prepare an amenities sheet daily and coordinate with the F&B team to ensure timely delivery of amenities.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
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