Resort Management Specialist
2 days ago
**About Us:**
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
**Job Description:**
We are seeking an experienced Rooms Division Manager to oversee the day-to-day operations of our luxury hotel in Doha, Qatar. The successful candidate will be responsible for managing a team of staff, ensuring exceptional guest service, and maintaining high standards of hospitality.
**Key Responsibilities:**
- Use company systems and processes to maximize revenue.
- Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.
- Conduct routine inspections of rooms, public areas, housekeeping, and spa and recreation operations taking immediate actions to correct any deficiencies.
**Requirements:**
- Three years of guest service or hotel experience, including at least two years in a mid-management role, or an equivalent combination of education and experience.
- Proficiency in Opera (PMS) and the Microsoft Office Suite is required.
- Fluency in English - extra language skills would be great, but not essential.
- Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math, and computers.
- Flexibility - night, weekend, and holiday shifts are all part of the job.
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