High-End Customer Experience Manager

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Zuma Restaurants Full time

ZUMA is a leading restaurant group committed to delivering exceptional customer experiences in a vibrant and dynamic environment. As a Senior Cashier, you will play a vital role in driving our success by providing outstanding service and contributing to a positive team culture.

Responsibilities:

  • Deliver exceptional customer service, processing cash transactions efficiently and accurately.
  • Collaborate with colleagues to maintain a smooth and efficient service operation.
  • Maintain a clean and organized workspace, adhering to health and safety regulations.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Contribute to a positive team culture, promoting a culture of respect, inclusivity, and open communication.

Requirements

To succeed in this role, you must possess:

  • Prior experience in a similar high-end restaurant environment.
  • A genuine passion for delivering exceptional customer experiences.
  • Strong interpersonal skills and ability to work well under pressure.
  • Excellent communication and problem-solving abilities.
  • Ability to multitask, adapt to changing situations, and prioritize tasks effectively.

Benefits

We offer a range of benefits to support your growth and well-being. These include:

  • Comprehensive training programs to enhance skills and knowledge.
  • An annual ticket for international travel.
  • Discounts on dining and other services at our restaurants.
  • A comprehensive health insurance plan.
  • Recognition and rewards for outstanding performance.
  • Opportunities for career growth and professional development.


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