Bartender - Luxury Hotel

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar AccorHotel Full time
Job Summary

The Bartender will be responsible for delivering exceptional service at the bar, crafting high-quality drinks, and ensuring a welcoming atmosphere for our guests. This role requires expertise in mixology, excellent customer service skills, and the ability to manage a busy bar environment effectively.

Key Responsibilities
  • Beverage Preparation
    • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including classic and innovative cocktails, beers, wines, and soft drinks, following established recipes and standards.
    • Ensure the accuracy of drink preparation, presentation, and adherence to quality standards.
    • Develop and introduce new drink creations and seasonal specials in alignment with guest preferences and current trends.
  • Guest Service
    • Provide exceptional customer service by engaging with guests in a friendly and professional manner, addressing their needs and preferences.
    • Take and process drink orders efficiently, offering recommendations and upselling as appropriate.
    • Handle guest feedback and complaints with professionalism, ensuring timely and effective resolution.
  • Bar Operations
    • Maintain a clean and organized bar area, including proper storage and handling of beverages, glassware, and equipment.
    • Monitor and manage inventory levels of bar supplies and ingredients, assisting with ordering and stock control as necessary.
    • Adhere to health and safety regulations, ensuring all sanitation and food safety practices are followed.
  • Team Collaboration
    • Work collaboratively with other bar and restaurant staff to ensure smooth and efficient service.
    • Assist in training and mentoring new bar staff, providing support and guidance to uphold service standards.
    • Foster a positive and cooperative work environment through effective communication and teamwork.
  • Upselling and Recommendations
    • Promote and upsell bar menu items, including specialty cocktails, wines, and seasonal promotions.
    • Stay knowledgeable about beverage trends, new products, and industry best practices to enhance guest experiences and drive sales.
Qualifications
  • Education and Experience
    • Previous experience as a bartender or in a similar role, preferably within a high-end or luxury setting, is highly desirable.
    • Strong knowledge of mixology, drink recipes, and bar operations.
    • Certification in responsible alcohol service or equivalent may be required.
  • Skills and Competencies
    • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members.
    • Strong organizational and multitasking abilities, with a focus on efficiency and attention to detail.
    • Professional demeanor, with a commitment to delivering exceptional guest service.
  • Personal Attributes
    • Passionate about mixology and providing a superior guest experience.
    • Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
    • Positive attitude, strong work ethic, and a willingness to adapt and learn.

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