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Desktop Support Specialist

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Raytheon Full time

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at Raytheon. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technologies and trends in the field

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum of 2 years of experience in technical support or related field
  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance