Customer Service Representative

Job Summary:As a key member of the Qatar Airways Customer Contact Centre and Lost Property Office team, you will be responsible for delivering exceptional customer service and ensuring a high level of service quality. Your primary focus will be on managing service level agreements, conducting complaint investigations, and implementing improvement measures to...

Job Title: Front Counter Customer ServiceKey Responsibilities:Manage service levels for customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Conduct complaint investigations and implement improvement measures.Meet KPIs outlined in the CC/LP KPI scorecard.Provide regular updates and reports on operational performance.Develop...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct thorough investigations into customer...

Job Description: Qatar Airways Cargo is currently seeking a part-time Customer Service Officer to join our team in Doha, Qatar. As an Associate Level Customer Service Officer, you will be responsible for providing excellent customer service to our clients and handling their inquiries and concerns in a timely and professional manner. Responsibilities: -...

• Make outbound calls to corporates politely and professionally to arrange appointments with C- Level staff for meetings.• Make outbound calls to obtain feedback on services.• Keep records of customer interactions recording details of complaints, comments, and inquiries.• Maintain monthly MIS reports of customer feedback and recommended...

**What's the Role?**: The Customer Tool Service Intern is part of the After Market Services team for Hilti Qatar and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service. This placement is guaranteed for 6 months, with the potential...

Key Accountabilities:• Responsible for managing service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.• Conduct complaint investigations followed by recommendations and/or implementation of improvement measures.• Responsible for achieving all KPIs as outlined in the CC/LP KPI...

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, We're on the hunt for a dynamic leader who can blend their business acumen, managed services domain experience, healthcare knowledge expertise and client-centric...

JOB PURPOSE: To provide customers with a world class service through resolution of their queries and consistently provide high standards of care throughout their interaction with the customer. The customer service advisor will be responsible for interacting with customers on the phone and face-to-face to assist them with issues, queries and applications....

At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and...

Job NumberJob Category Food and Beverage & Culinary Location Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs,...

The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and requests, and...

Royal Service AgentQualifications: Fluency in English required (verbal & written)Strong telephone skillsExcellent telephone manners, telephone voiceStrong typing and clerical skills, organized and detail orientedStrong interpersonal skills and English communication skillsA hospitality diploma is an assetKnowledge of computerized Front Office systems required...

Job Summary • First level Customer/ supplier interface with regards to negotiations on marketing spends Solves basic customer problems within prescribed guidelines • Ensuring Customer/ supplier satisfaction and contributing towards developing Customer loyalty and principal retention programs. • Provides operational support to assigned trade...

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing? As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to...

Job Description - The Customer Success Services (CSS) is a unit within Oracle's Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers. - Click here for more information about CSS - Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle...

Job NumberJob Category Sales & Marketing Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities....

We are looking for a Fleet Sales Consultant to join our team in Doha, Qatar. As a Fleet Sales Consultant, you will be responsible for generating sales leads and managing the sales process for our fleet customers. This includes identifying potential customers, understanding their needs, presenting our products and services, negotiating contracts, and ensuring...

Requirements: SECRETClearance or 5+ years experience in a Professional Services or software developmentenvironment At least 2 years of experience as a developer(not just system administrator) on the Service Nowplatform Service Portal development experience(building custom pages and widgets) isrequired Custom application development experience ispreferred...

Job Description For Tailor(HOZ27995) in Doha,Qatar. Description You will be responsible to provide an excellent and consistent level of service to your customers. The Tailor is responsible to contribute to the smooth and efficient running of the Laundry Department.Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management....

Job Sumnmary The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience. Key Accountabilities • Schedules dining reservations and arranges parties or special services for diners and inform the manager for him to coordinate the needed preparations. • Greet arriving...

We are looking Dynatrace System Admin for Qatar. - Bachelor’s degree in computer science or related fields. - 5+ Years experience in the Information Technology sector. focusing on Application performance is preferred. - 5+ Years of experience in Dynatrace solutions is a must. - Dynatrace Associate Certificate is a must, Dynatrace Professional...

Job descriptionRetail Sales Associate Vacancy in Al-Rayyan, Qatar• Sales Associate - Retail (Pakistani Nationals)We are searching for a dynamic and customer-oriented Sales Associate to join our retail team in Al-Rayyan, Qatar. As a Pakistani national, you will bring your excellent communication skills in English and your experience in retail sales to...