Customer Service Officer

• Make outbound calls to corporates politely and professionally to arrange appointments with C- Level staff for meetings.• Make outbound calls to obtain feedback on services.• Keep records of customer interactions recording details of complaints, comments, and inquiries.• Maintain monthly MIS reports of customer feedback and recommended...

Turkish Customer Support Specialist Home Office Turkish Customer Support Specialist Home Office • Helping both Turkish and English-speaking customers via chat and e-mail • Working together with your team to reach the best customer satisfaction • Managing customer accounts • Assisting customers about account management, billing issues,...

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, We're on the hunt for a dynamic leader who can blend their business acumen, managed services domain experience, healthcare knowledge expertise and client-centric...

Royal Service AgentQualifications: Fluency in English required (verbal & written)Strong telephone skillsExcellent telephone manners, telephone voiceStrong typing and clerical skills, organized and detail orientedStrong interpersonal skills and English communication skillsA hospitality diploma is an assetKnowledge of computerized Front Office systems required...

At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job Title: Front Counter Customer ServiceKey Responsibilities:Manage service levels for customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Conduct complaint investigations and implement improvement measures.Meet KPIs outlined in the CC/LP KPI scorecard.Provide regular updates and reports on operational performance.Develop...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job Title: Front Counter Customer ServiceAt Qatar Airways, we are seeking a highly skilled and experienced Front Counter Customer Service professional to join our team.Key Responsibilities:Manage service levels for all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.Conduct thorough investigations into customer...

Job Summary:As a key member of the Qatar Airways Customer Contact Centre and Lost Property Office team, you will be responsible for delivering exceptional customer service and ensuring a high level of service quality. Your primary focus will be on managing service level agreements, conducting complaint investigations, and implementing improvement measures to...

Key Accountabilities:• Responsible for managing service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.• Conduct complaint investigations followed by recommendations and/or implementation of improvement measures.• Responsible for achieving all KPIs as outlined in the CC/LP KPI...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct thorough investigations into customer...

Job NumberJob Category Food and Beverage & Culinary Location Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs,...

The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and requests, and...

**What's the Role?**: The Customer Tool Service Intern is part of the After Market Services team for Hilti Qatar and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service. This placement is guaranteed for 6 months, with the potential...

Job descriptionAbout the RoleAn exciting opportunity to join the Qatar Airways Group Medical Department as Quality Assurance Officer. The role will Assist the Manager Clinical Governance in implementing the overall quality management system at Qatar Airways the Medical Centre (QRMC). The post holder will help QRMC departments apply Clinical Governance...

About the Role We have an exciting opportunity to join our Qatar Airways Group Medical Division in Doha, Qatar as a Supply Chain Officer. As a Supply Chain Officer, you will be responsible for planning and preparing stock purchase orders, receiving, storing and issuing the goods. Maintain accurate inventory record, monitoring stock level and inventory...

We are looking for a Fleet Sales Consultant to join our team in Doha, Qatar. As a Fleet Sales Consultant, you will be responsible for generating sales leads and managing the sales process for our fleet customers. This includes identifying potential customers, understanding their needs, presenting our products and services, negotiating contracts, and ensuring...

Job Summary and PurposeThe Employee Relations Officer has responsibility and accountability for all Employee Relations activity within QFAB. Which involves providing Employee Relations workforce intelligence, troubleshooting risk, operating as a change actor to assist with realigning responsibilities in the Company and promoting best practice.Provide support...

Duty Manager ResponsibilitiesJob DescriptionThe Duty Manager is primarily responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and that the shift runs smoothly, being the main point of communication for Reception and all other operating departments, such as Housekeeping and Engineering....