Customer Service Team Lead

Job Summary:As a key member of the Qatar Airways Customer Contact Centre and Lost Property Office team, you will be responsible for delivering exceptional customer service and ensuring a high level of service quality. Your primary focus will be on managing service level agreements, conducting complaint investigations, and implementing improvement measures to...

Job Title: Front Counter Customer ServiceAt Qatar Airways, we are seeking a highly skilled and experienced Front Counter Customer Service professional to join our team.Key Responsibilities:Manage service levels for all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.Conduct thorough investigations into customer...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Qatar Airways. The successful candidate will be responsible for managing the service level of all customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Key ResponsibilitiesConduct complaint investigations and implement...

Job Title: Front Counter Customer ServiceKey Responsibilities:Manage service levels for customer service aspects of the HIA Customer Contact Centre and Lost Property Office.Conduct complaint investigations and implement improvement measures.Meet KPIs outlined in the CC/LP KPI scorecard.Provide regular updates and reports on operational performance.Develop...

Job Title: Music ManagerJob Summary:The Oryx School is seeking a highly qualified and experienced Music Manager to lead the music department and oversee the development of music programs across the school.Key Responsibilities:Lead the music department and manage members of the team.Develop and implement music curricula for all Key Stages/Year Groups.Oversee...

Job OverviewAt Oryx, we are seeking a highly skilled and experienced Music Manager to lead our music department. The successful candidate will be responsible for teaching music to students of all ages and abilities, as well as overseeing the development of our music programs.Key ResponsibilitiesTeach music to students of all ages and abilitiesDevelop and...

Job OverviewAt Oryx, we are seeking a highly skilled and experienced Music Manager to lead our music department. The successful candidate will be responsible for overseeing the curricular and extra-curricular music programs, managing department members, and setting up instrumental music programs.Key ResponsibilitiesLead the music department and manage...

Job DescriptionAt Qatar Gas, we are seeking a highly organized and detail-oriented Financial Operations Specialist to join our Project Accounting team. The successful candidate will provide critical support to our financial operations, ensuring seamless execution of financial processes and procedures.Key ResponsibilitiesProcess invoices in accordance with...

Job DescriptionAt Qatar Gas, we are seeking a highly organized and detail-oriented Financial Operations Specialist to join our Project Accounting team. The successful candidate will provide critical support to our financial operations, ensuring seamless execution of financial processes and procedures.Key ResponsibilitiesProcess invoices in accordance with...

Job DescriptionAt Qatar Gas, we are seeking a highly organized and detail-oriented Financial Operations Specialist to join our Project Accounting team. The successful candidate will provide critical support to our accounting processes, ensuring accuracy and efficiency in all financial transactions.Key ResponsibilitiesProcess invoices in accordance with...

Job Description: Qatar Airways Cargo is currently seeking a part-time Customer Service Officer to join our team in Doha, Qatar. As an Associate Level Customer Service Officer, you will be responsible for providing excellent customer service to our clients and handling their inquiries and concerns in a timely and professional manner. Responsibilities: -...

Key Accountabilities:• Responsible for managing service level of all customer service aspects of the HIA Customer Contact Centre (CC) and Lost Property (LP) Office.• Conduct complaint investigations followed by recommendations and/or implementation of improvement measures.• Responsible for achieving all KPIs as outlined in the CC/LP KPI...

**What's the Role?**: The Customer Tool Service Intern is part of the After Market Services team for Hilti Qatar and is responsible for offering an exceptional level of customer service and at all times, specifically focusing on queries and customer issues related to Hilti’s tool repair service. This placement is guaranteed for 6 months, with the potential...

• Make outbound calls to corporates politely and professionally to arrange appointments with C- Level staff for meetings.• Make outbound calls to obtain feedback on services.• Keep records of customer interactions recording details of complaints, comments, and inquiries.• Maintain monthly MIS reports of customer feedback and recommended...

Are you ready to seize a leadership opportunity that blends customer relationships with strategic innovation to bring impeccable return of investment to customer service delivery ? If yes, We're on the hunt for a dynamic leader who can blend their business acumen, managed services domain experience, healthcare knowledge expertise and client-centric...

At Trane Technologies we Challenge Possible. Our brands – including Trane® and Thermo King®– create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and...

Job NumberJob Category Food and Beverage & Culinary Location Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that is responsible for the daily operations in Room Service. Position directs,...

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications,...

We are seeking a skilled and experienced Host/Hostess to join our team at IHG Hotels & Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Deliver outstanding service to guests, responding to their needs and...

Royal Service AgentQualifications: Fluency in English required (verbal & written)Strong telephone skillsExcellent telephone manners, telephone voiceStrong typing and clerical skills, organized and detail orientedStrong interpersonal skills and English communication skillsA hospitality diploma is an assetKnowledge of computerized Front Office systems required...

The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and requests, and...

We are seeking a highly skilled and experienced Host/Hostess to join our team at IHG Hotels & Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Deliver outstanding service to guests, responding to their needs...

Job descriptionWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of...

Turkish Customer Support Specialist Home Office Turkish Customer Support Specialist Home Office • Helping both Turkish and English-speaking customers via chat and e-mail • Working together with your team to reach the best customer satisfaction • Managing customer accounts • Assisting customers about account management, billing issues,...

Job Description - The Customer Success Services (CSS) is a unit within Oracle's Customer Service Organization that enables long term advanced support relationships with many of Oracle's largest customers. - Click here for more information about CSS - Advanced Services Engineers (ASE) provide support in the continuous operational improvement of Oracle...

We are looking for a Fleet Sales Consultant to join our team in Doha, Qatar. As a Fleet Sales Consultant, you will be responsible for generating sales leads and managing the sales process for our fleet customers. This includes identifying potential customers, understanding their needs, presenting our products and services, negotiating contracts, and ensuring...

apply now at What are my responsibilities? Responsible for leading a small, diverse communication team in Egypt and Turkey and their budget. In your new position you will report to the Global Head of Siemens Mobility Communications. Act as the strategic business partner to the regional CEO, managing social and stakeholder presence, from regional speaker...

Job NumberJob Category Food and Beverage & Culinary Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build...

Job NumberJob Category Sales & Marketing Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities....

We are looking Dynatrace System Admin for Qatar. - Bachelor’s degree in computer science or related fields. - 5+ Years experience in the Information Technology sector. focusing on Application performance is preferred. - 5+ Years of experience in Dynatrace solutions is a must. - Dynatrace Associate Certificate is a must, Dynatrace Professional...