Cafe Operations Lead

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Tenpercent speciality coffee shop Full time
Responsibilities
  1. Leadership Role: Lead and manage cafe staff, ensuring they meet expectations in terms of quality, productivity, and customer satisfaction.
  2. Customer Experience: Foster an exceptional customer experience by providing personalized service, resolving complaints efficiently, and maintaining a clean and welcoming environment.
  3. Sales Growth: Collaborate with the team to identify opportunities for sales growth, develop effective strategies, and implement changes to drive revenue.
  4. Team Development: Support staff development through training, coaching, and performance feedback to enhance their skills and job satisfaction.
  5. Maintenance: Ensure the cafe meets health and safety standards, arrange for maintenance and repairs as needed, and maintain accurate records.


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