Sales Operations Lead
4 days ago
Sales Operations Lead:
Job Summary:
The Sales Operations Lead is responsible for managing and optimizing sales operations whilst overseeing sales processes, analytics, and tools, and ensuring efficiency, accuracy, and effectiveness in achieving sales targets.
Administrative Responsibilities:
- Promote and monitor adherence to relevant policies, processes, and standard operating procedures in a controlled and consistent manner.
- Develop and motivate subordinates to ensure transfer of know-how and maintain a positive work environment.
- Monitor subordinates' performance and provide formal and informal feedback and counseling to maximize efficiency.
Functional Responsibilities:
- Develop and optimize sales processes, including lead management, pipeline tracking, and forecasting, to drive operational efficiency and sales effectiveness.
- Research and analyze sales data and provide insights to support sales strategies, identify trends, and make data-driven decisions.
- Collaborate with cross-functional teams, including finance, marketing, and operations, to streamline sales operations and ensure alignment with business objectives.
- Implement and manage sales tools and technologies to enhance productivity and streamline sales workflows.
- Identify customer and sales opportunities by analyzing historical sales data and consumer trends.
- Monitor customer retention data and inform the broader sales team of any noticeable trends or impending issues.
- Provide training and support to sales teams on sales processes, tools, and systems to ensure effective execution and adherence to sales operations guidelines.
- Lead sales forecast, revenue forecast and optimize the process for accuracy along with sales team members.
Knowledge, Skills & Experience
Academic & Professional Qualifications:
Bachelor's degree in business, Marketing, or equivalent.
Experience:
7-8 years of experience in sales or a similar field.
Skills and Requirements:
- Proficiency in sales operations and processes, including forecasting, pipeline management, and sales analytics, to drive operational efficiency and sales effectiveness.
- Strong analytical skills to interpret sales data, identify trends, and provide insights to optimize sales strategies and drive revenue growth.
- Excellent communication and collaboration skills to work closely with cross-functional teams, such as sales, finance, and marketing, to align processes and ensure smooth sales operations.
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