Retail Sales Officer

6 hours ago


Doha, Baladīyat ad Dawḩah, Qatar QATAR Airways Full time
Key Responsibilities

As a Retail Sales Officer at Qatar Airways, you will be responsible for ensuring accurate cash handling and daily sales reconciliation. This involves comparing records and verifying the accuracy of details.

Documentation and Customer Service

You will be responsible for checking and ensuring that all documentation provided to customers is accurate and reflects the actual confirmation received. Additionally, you will provide solutions for all customer service scenarios, including customer complaints, as per established procedures.

Payment and Transaction Management

Ensure that all payments are received before documentation and reporting of transactions are completed as per the Service Level Agreement (SLA). Liaise with operators and hoteliers in case of issues or customer complaints.



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