Telephonic Triage Nurse

1 day ago


Al Wakrah, Al Wakrah, Qatar Insight Global Full time
Job Description


As a Telephonic Triage RN with Insight Global, you will play a critical role in providing timely and effective communication with TRICARE beneficiaries. Your primary responsibility will be to assess and triage immediate health concerns, identifying problems or gaps in care and offering opportunities for intervention. You will also coordinate services and referrals to health programs, provide health education and coaching to beneficiaries, and support them in selecting the best health care resources to maximize access, quality, and cost.


Key Responsibilities:

  • Communicate effectively with TRICARE beneficiaries via phone, web chat, video call, email, and text
  • Assess and triage immediate health concerns, identifying problems or gaps in care
  • Coordinate services and referrals to health programs
  • Provide health education and coaching to beneficiaries
  • Support beneficiaries in selecting the best health care resources


Requirements:

  • Current RN licensure
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical thinking skills


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