Elite Client Relations Coordinator
5 days ago
We are looking for a highly skilled Elite Client Relations Coordinator to join our team at our private members club in Qatar. The successful candidate will be responsible for building and maintaining strong relationships with our discerning members.
Main Responsibilities:
- Act as the primary point of contact for members, handling their requests and resolving any issues that may arise.
- Build strong relationships with members, understanding their unique needs and preferences.
- Work closely with other departments to ensure seamless delivery of services and exceed member expectations.
- Stay up-to-date on current luxury trends and developments, using this knowledge to provide informed recommendations to members.
- Effectively manage and maintain accurate records of member data and requests in our CRM system.
Key Qualifications:
- 8-10 years of experience in the hospitality industry.
- Excellent written and verbal communication skills in English and Arabic.
- Strong relationship-building skills.
- Ability to work under pressure and meet tight deadlines.
- Strong online research skills and a can-do attitude.
- Bachelor's or Master's degree in a relevant field.
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