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Fault Reporting Center Operator

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About the Role

We are seeking a highly skilled and detail-oriented Fault Reporting Center Operator to join our team at lxbfYeaa. As a key member of our facilities management team, you will be responsible for providing exceptional customer service and technical support to our stakeholders.

Key Responsibilities:

  • Respond to customer inquiries and requests in a timely and professional manner.
  • Coordinate with internal teams to resolve technical issues and ensure seamless service delivery.
  • Manage and track work orders, ensuring accurate and efficient completion.
  • Collaborate with contractors and vendors to resolve maintenance and repair issues.
  • Provide technical support and guidance to customers, ensuring their needs are met and exceeded.
  • Maintain accurate records and documentation, ensuring compliance with company policies and procedures.

Requirements:

  • Bachelor's Degree or Equivalent with a minimum of 1 year of job-related experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
  • Proficient in MS Office applications and CMMS software.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A chance to work with a leading company in the industry.