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Fault Reporting Center Operator
2 months ago
We are seeking a highly skilled and detail-oriented Fault Reporting Center Operator to join our team at lxbfYeaa. As a key member of our facilities management team, you will be responsible for providing exceptional customer service and technical support to our stakeholders.
Key Responsibilities:
- Respond to customer inquiries and requests in a timely and professional manner.
- Coordinate with internal teams to resolve technical issues and ensure seamless service delivery.
- Manage and track work orders, ensuring accurate and efficient completion.
- Collaborate with contractors and vendors to resolve maintenance and repair issues.
- Provide technical support and guidance to customers, ensuring their needs are met and exceeded.
- Maintain accurate records and documentation, ensuring compliance with company policies and procedures.
Requirements:
- Bachelor's Degree or Equivalent with a minimum of 1 year of job-related experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues.
- Proficient in MS Office applications and CMMS software.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to work with a leading company in the industry.