Health Care Soft Services Director

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Foreground LLC Full time

Are you a seasoned professional with a passion for healthcare facility management? Foreground LLC is seeking an experienced Health Care Soft Services Director to lead our team in Doha.

The ideal candidate will have a strong background in managing soft services within healthcare facilities, with expertise in housekeeping, waste management, and operational efficiency. If you are a strategic thinker with excellent leadership skills, we want to hear from you

Key Responsibilities:

  • Develop and implement annual service plans and budgets for hospital sites, ensuring operational contract requirements are met and project costs are optimized.
  • Establish and maintain strong client relationships, addressing operational needs and day-to-day coordination.
  • Analyze operational data to identify continuous improvement opportunities and drive process enhancements.
  • Oversee the implementation and adherence to company policies and procedures across the division.
  • Coordinate with clients and the finance department on project mobilization and financial matters.
  • Ensure all aspects of soft services operations (housekeeping, waste management) within the healthcare division are planned, organized, and controlled to meet contractual and quality standards.
  • Supervise and delegate tasks to division members, ensuring operational excellence and accountability.
  • Ensure compliance with Qatari laws and company standards regarding health, safety, and labor practices.
  • Monitor KPIs and implement corrective actions to maintain or exceed contractual service levels.
  • Coordinate with procurement for purchasing materials and machinery to ensure smooth operational flow.
  • Implement and supervise hospital cleaning processes and procedures to maintain service excellence.
  • Collaborate with project managers and internal teams to support health and safety, training, and purchasing requirements.
  • Demonstrate leadership and increasing responsibility in soft services management.

Requirements:

  • Bachelor's degree in Hotel Management, Hospitality, or related fields.
  • CEFR B2 level English literacy certificate or higher.
  • Proficiency in computer skills (MS Office: Excel, PowerPoint, Word).
  • Certification in BICSc (British Institute of Cleaning Science).
  • Training in Fire and Safety, Environmental Safety, and Infection Control.
  • Hospitality training (WOW, WOS, and Take the Lead).
  • Proven 8-10 years of experience in similar roles, preferably in healthcare facility management.
  • Experience in project management and personnel supervision.
  • Facility management experience with the ability to lead and motivate diverse teams.
  • Strong report-writing, audit, and presentation skills.
  • Ability to conduct training, orientations, and investigations.
  • Effective communicator at all organizational levels.

Estimated Salary: $80,000 - $100,000 per annum

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