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Host/ess - Waldorf Astoria Lusail Doha

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/ess to join our team at Waldorf Astoria Lusail Doha. As a Host/ess, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our guests.

Key Responsibilities
  • Manage guest queries in a friendly and efficient manner
  • Ensure knowledge of menu offerings and products
  • Follow correct reporting procedures if faced with issues
  • Practice Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene
  • Assist callers courteously and promptly, taking messages as necessary
  • Have a good knowledge of the restaurant's seating arrangements
  • Comply with hotel security, fire regulations, and all health and safety legislation
Requirements
  • Good communication skills (oral and written)
  • Committed to delivering high levels of customer service
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
About Hilton

Hilton Worldwide, Inc. is a leading global hospitality company with a diverse portfolio of world-class brands. We are committed to filling the earth with the light and warmth of hospitality, and we welcome more than 3 billion guests in our more than 100-year history.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program.

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment.