Cabin Services Leadership Position

10 hours ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time
About the Role

We are seeking a highly experienced and skilled Senior Manager of Cabin Services Training to lead our Cabin Services Training team. As a key member of our Cabin Crew & Cabin Services team, you will be responsible for developing and implementing comprehensive training strategies and programs to support our corporate goals and meet global standards.

Key Responsibilities
  • Manage and develop Cabin Crew training strategies and programs to ensure operational efficiency and continuous improvement in training materials, documentation, and equipment.
  • Lead the Cabin Services Training team to ensure consistency in training delivery across Cabin Services Training instructors, facilitators, and trainors.
  • Analyze the overall learning and development strategy to translate it into an effective human resource development plan.
  • Propose, recommend, and implement Cabin Crew trainings and programs to meet the highest global standards.
  • Liaise with all relevant departments to ensure that appropriate training needs/requirements are highlighted and relevant documentation, policies, and procedures are implemented.
  • Prepare budgets and business cases, monitor annual costs associated with the training unit, and propose cost-effective methods and solutions.
Requirements
  • University degree in Human Resources, Organizational Development, Adult Education, or a related field.
  • At least 10 years of job-related experience, with at least 5-7 years in a senior management level role.
  • Proven track record in implementing training strategies and programs.
  • Awareness of professional programs in Strategic Sales, Airline Marketing, Revenue Management, Reservations System, and In-flight service is an added advantage.
  • Strong leadership skills with the ability to motivate a team towards outstanding results.
  • Excellent communication skills with the ability to deliver verbal and non-verbal messages professionally and clearly.
About Qatar Airways

Qatar Airways is a world-class airline that has been recognized as the best in the world for several years. We are committed to delivering exceptional customer service and providing our passengers with a unique and memorable travel experience. As a member of our team, you will have the opportunity to work with a diverse group of people from around the world and contribute to our continued success.


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