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Bell Attendant

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Hilton Worldwide, Inc. As a Bell Attendant, you will be responsible for providing exceptional service to our guests, ensuring their luggage is transferred and stored efficiently, and responding to their requests in a timely and friendly manner.

Key Responsibilities
  • Guest Services: Greet and escort arriving and departing guests to and from their accommodations, ensuring a seamless and welcoming experience.
  • Luggage Handling: Retrieve and transport guest luggage, maintaining a high level of efficiency and attention to detail.
  • Room Inspections: Inspect guest rooms and acquaint guests with these rooms and their features, providing a comprehensive and personalized experience.
  • Guest Requests: Respond to guest inquiries and requests in a timely, friendly, and efficient manner, exceeding guest expectations.
  • Luggage Organization: Organize and store luggage, as needed, according to guidelines, maintaining a high level of organization and efficiency.
  • Equipment Maintenance: Assist in the maintenance, appearance, and functionality of equipment, ensuring a high level of quality and attention to detail.
Requirements
  • Positive Attitude: Maintain a positive attitude and excellent communication skills, ensuring a high level of guest satisfaction.
  • Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
  • Teamwork: Ability to work under pressure and as part of a team, ensuring seamless communication and collaboration.
  • Guest Focus: Commitment to respond to guest requests and deliver high levels of service, exceeding guest expectations.
  • Grooming Standards: Maintain excellent grooming standards, ensuring a professional and polished appearance.
Preferred Qualifications
  • Previous Experience: Previous experience as a Bell person or in a similar role, preferably within the hospitality industry.
  • Hotel Experience: Previous experience working within a hotel or similar environment, preferably in a customer-facing role.
About Hilton Worldwide, Inc.

Hilton Worldwide, Inc. is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are dedicated to continuing our tradition of providing exceptional guest experiences across our global brands, and our vision is to fill the earth with the light and warmth of hospitality.