Collection Officer

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar Sika AG Full time
  • Contact customers via phone email and inperson visits to follow up on overdue payments.
  • Maintain accurate records of payment statuses and collection efforts.
  • Negotiate payment plans and settlement arrangements when necessary.
  • Identify and escalate problematic accounts to management for further action.
  • Collaborate with internal teams (Finance Sales and Customer Service) to resolve disputes.
  • Prepare and submit regular collection reports to management.
  • Ensure compliance with company policies and legal regulations related to debt recovery.
  • Maintain professionalism and courtesy while handling sensitive financial matters.

Qualifications :

  • Education: Bachelors degree in Finance Accounting Business Administration or a related field preferred.
  • Experience: 5 years of experience in collections credit control or a similar role.
  • Skills:
    • Strong communication and negotiation skills.
    • Knowledge of debt collection laws and regulations.
    • Proficiency in MS Office and financial software.
    • Ability to handle difficult situations with patience and professionalism.
    • Attention to detail and strong analytical skills.

Preferred Qualifications:

  • Experience in the Chemical Construction sector is a plus.
  • Knowledge of SAP software.
  • Bilingual proficiency is an advantage.

Remote Work :

No

Employment Type :

Fulltime


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