Corporate Training Coordinator

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Ali Bin Ali Full time
Roles and responsibilities

This role is responsible for various aspects of Training and Development on group level, including but not limited to delivery, facilitation, design, program administration along with the subject matter expertise (SME) to ensure employee engagement and training effectiveness.
Training Program Design and Development
Needs Analysis: Assess the training needs of the organization by gathering input from key stakeholders (such as department heads, managers, and HR) and identifying areas for skill development, performance improvement, and compliance.
Curriculum Development: Design comprehensive training programs that align with organizational goals. This includes creating training materials such as presentations, handouts, e-learning modules, and assessments.
Content Creation: Develop engaging and effective content tailored to the learning needs and skill levels of employees, including both technical and soft skills training.
Learning Management Systems (LMS): Utilize LMS platforms to organize, deliver, and track training programs and employee progress.
Training Delivery and Facilitation
Facilitate Training Sessions: Lead in-person or virtual training sessions, workshops, and seminars for employees at various levels within the organization.
Interactive Learning: Use various instructional methods and learning technologies, including presentations, role-playing, case studies, simulations, and group activities, to encourage active participation and engagement.
One-on-One Coaching: Provide personalized coaching or mentoring to employees who need additional support in developing specific skills or knowledge.
Employee Development: Deliver targeted training to improve individual performance, productivity, leadership skills, or other specific employee needs.
Performance Evaluation and Feedback
Assess Learning Outcomes: Evaluate the effectiveness of training programs by measuring participant feedback, learning assessments, and post-training performance improvements.
Provide Feedback: Offer feedback to employees on their progress and suggest areas for further development.
Post-Training Support: Conduct follow-up sessions or provide additional resources to reinforce learning and ensure long-term knowledge retention.
Report on Training Success: Prepare reports and analyses on training outcomes, such as improvements in productivity, employee satisfaction, and performance, and report these findings to senior management.
Collaboration and Stakeholder Management
Work with Managers: Collaborate with department heads and managers to ensure training programs are aligned with specific team needs and organizational objectives.
Internal and External Trainers: Coordinate with external trainers, subject matter experts, or third-party training providers when necessary to deliver specialized or advanced training programs.
Knowledge Sharing: Share knowledge and best practices with other team members to foster a continuous learning environment across the organization.

Desired candidate profile

Bachelor's degree in Psychology or Social Science.
Certificate in Training and Development and/or Train the Trainers certificate
Minimum experience: 4 to 5 years of relevant work experience, including training process coordination and delivery.
English language is a must, second common language is advantage
Computer proficiency level required (e.g. Advanced knowledge in MS Office suite)
Driving skills (e.g. Valid GCC light vehicle driving license required)
Training and Instructional Design
Curriculum Development: Ability to design and structure comprehensive training programs and courses to meet diverse organizational needs.
Learning Technologies: Proficiency in using Learning Management Systems (LMS), e-learning tools, and virtual training platforms like Zoom, Webex, or Microsoft Teams.
Adult Learning Principles: Knowledge of how adults learn and how to create engaging, effective learning experiences that accommodate different learning styles.
Communication and Interpersonal Skills
Presentation Skills: Excellent verbal communication skills for delivering clear, engaging, and effective training to diverse groups of employees.
Active Listening: Ability to listen attentively to employee feedback, concerns, and needs during training sessions and apply insights to improve the learning experience.
Empathy: Ability to understand the learning challenges of employees and provide personalized guidance or support where needed.
Project Management
Organization: Strong organizational skills to manage multiple training programs simultaneously, prioritize tasks, and meet deadlines.
Problem-Solving: Ability to identify gaps in employee skills or knowledge and find effective solutions to address those gaps through training.
Budgeting: Ability to work within a training budget and allocate resources effectively to maximize training impact.

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