Service Desk

Service Desk AnalystThe primary responsibilities of the Service Desk Analyst:Functional Responsibilities:Ensure full availability of Service Desk telephone, email, and other channels of support during their shift.Provide telephone and email support for clients and users.Proactively monitor support mailboxes and log in to the system.Be responsible for...

Urgent IT Job Opening at Qatar!!! * - Position : Service Desk Lead - Bilingual - Work Location: Doha, Qatar - Experience : 10 + yrs - Should have experience in IT support in a lead position for minimum 3-4 years, who has extensive experience in providing solutions (solutions management), incident management, closures of tickets raised and leading L1 and L2...

**Job Summary and Purpose**: Provide 1st level technical support to end users within NAKILAT and its joint ventures. Assist in ensuring that all service levels are achieved in line with the need of a safe and efficient IT operations. **Accountabilities**: **Key Accountabilities**: **IT Inventory and Stock Keeping**: 1. Update and manage the IT inventory and...

**Job Summary and Purpose**: Ensure that all service levels are achieved in line with the need of a safe and efficient IT operations within NAKILAT and its joint ventures. Provide management and technical expertise to the IT service desk function to provide 1st level technical support. **Accountabilities**: **Key Accountabilities**: **Service Desk Support...

**L1 Service Desk Agents** **Key Requirements**: - 4x Graduates to act as L1 Service Desk agents - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and public holidays) - Applicable vendor / technology entry level certification or equivalent in particular...

**Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high volume of customer...

**Job description** **Education Qualification/ Certification**: Bachelor’s degree in computer science, Management Information Systems or equivalent experience **Mandatory Skills **:Relevant IT certifications such as Microsoft, Networking etc. will be an advantage - Hands on experience to perform remote troubleshooting. - Experience in managing high...

Company Overview: **Work Where it Matters** Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At FRS, the work you do every day makes a difference in the lives...

**L1 Service Desk Agents** **Key Requirements**: **. 2-3 year of exp in Technical support or L1 Support role.** - High school diploma or equivalent (bachelor’s degree in IT or related field is a plus - Arabic and English speaking (Fluent and Mandatory) - This function requires working in 24x7, Service Desk environment ( may include nights, weekends, and...

**Permanent Hiring - L1 SERVICE DESK AGENTS !!!!** - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Fluency in Arabic and English is mandatory. - Strong communication and interpersonal skills. - Ability to work in a 24x7 Service Desk environment (depending upon the requirement). - Basic knowledge of IT infrastructure,...