Duty Manager
5 days ago
Enjoy awe-inspiring, authentic, and memorable experiences with Banyan Tree Doha At La Cigale Mushaireb.
**Duty Manager**
As a Duty Manager, you will show your leadership and interpersonal strengths to help maximize the Front Office Operations, and ensure an exceptional guest journey.**What is in it for you**:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
**What you will be doing**:
- Support Front Office Manager in overseeing the daily operations, ensuring employee productivity, monitoring efficiency of all processes and help create a positive work environment
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Also responsible for all front office functions during assigned night shift ensuring the smooth operation of all tasks.
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
- Maintains and be guided of hotel policy on credit/lost and found hotel guests properties
**Your experience and skills include**:
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
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