Female Operations Coordinator
3 days ago
A leading cleaning company is seeking a **female Operations Coordinator** to join our team on a full-time basis.
**Responsibilities**:
- Handle incoming customer calls and manage bookings.
- Organize daily and weekly schedules for cleaners, ensuring full shift coverage (4 or 8 hours).
- Coordinate with drivers to ensure cleaners are transported to homes, offices, or other client locations on time.
- Supervise cleaning teams and monitor service quality.
- Attract new clients and promote company services by phone, follow-up, and sending promotional offers.
- Ensure available staff are assigned to clients when shifts are open or workers are not booked.
- Send company offers and promotions to current and potential clients.
- Train new cleaners on company policies, cleaning standards, and safety procedures.
- Record daily collections, track payments, and issue invoices.
**Requirements**:
- Previous experience in a **cleaning company** is mandatory.
- Experience in customer service or team coordination.
- Strong skills in client acquisition and direct marketing.
- Excellent organizational and communication skills.
- Ability to work independently and manage multiple tasks.
- **Fluent in English** (Arabic is a plus)
**How to Apply**:
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