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Customer Service Executive

2 weeks ago

Qatar Pirme FitnessBarrys Full time

**Job Overview**

**Responsibilities**
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Handle and resolve customer complaints promptly and professionally
- Keep records of customer interactions, transactions, comments, and complaints
- Communicate and coordinate with internal departments
- Provide feedback on the efficiency of the customer service process

**Requirements**:

- Strong communication skills in English and Arabic, both verbal and written
- Ability to analyze situations and provide effective solutions
- Proficient in computerized systems for data entry and retrieval
- Excellent phone etiquette skills
- Ability to type efficiently
- Multilingual capabilities are a plus
- Prior experience in sales or customer service is beneficial