Co-head of Coverage and Head of Mme QAtar

**Co-Head of Coverage and Head of MME (Mid-Market Enterprises)**
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HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

Co-Head of Coverage & Head of MME (Mid-Market Enterprises) is responsible for driving growth and revenue for Mid-Market Enterprises Segment within Commercial Banking team in Qatar through implementation of the approved Global Commercial Banking Medium Term Outlook, controlling costs, leading the in-country MME team and to be seen as a role model within Commercial Banking as a whole.

The role holder will set and deliver transformational goals for MME, manage ambiguity and drive through change, and build the reputation and performance of their department through active engagement with all relevant stakeholders. The role holder will lead the MME team, currently comprising of 12 staff, to meet customer needs and provide a superior customer experience to be delivered by professionally trained people and market leading products and services.

**In this role, you will**:

- Represent the MME Segment in Qatar as a CMB ExCO Member.
- Represent the Qatar MME Segment and Co-represent Qatar Client Coverage in MENAT Regional Forums.
- Lead the in-country execution of the global strategy to drive revenue and PBT growth, and achieve AOP targets while building a sustainable business model by implementing a liabilities and transaction-led strategy to grow deposits, increase share of fee income and manage margins by selectively growing assets
- Implement CMB’s strategic focus on leading to an accelerated pace of growth in this segment and delivery of associated superior returns.
- Ensure effective utilisation of the country balance sheet through monitoring risk-weighted assets (RWA) and deployment of appropriate risk management tools to price appropriately for risk and to selectively acquire assets and monitor impairment charges and leading loss indicators (i.e. delinquencies/past dues).
- Achieve key performance indicators, including profit before tax, revenues, expenses, asset balances, liability balances, and ROE.
- Effectively manage direct and allocated indirect expenses based on the agreed budget.
- Drive sales and associated activities and monitor the key metrics to ensure employee productivity is meeting and/or exceeding market norms.
- Develop, implement and monitor the in-country MME management plan, communicating it effectively to all employees with clear expectations and objectives.
- Offer value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards.
- Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers that adhere to Group strategy
- Structure credit facilities to ensure optimum balance between customer and HSBC interests while remaining within the bounds of prudent banking.
- Proactively grow international/cross border revenue to achieve the CMB Leading International Bank objective.
- Provide leadership to motivate the frontline to maximise their potential and champion the MME and client coverage agenda internally and externally.
- Lead the team to acquire and grow appropriate relationships and satisfy transactional needs of our customers.

**Requirements**:
**To be successful in the role, you should meet the following requirements**:

- Minimum Bachelors Degree in Business or related field.
- Minimum of 10 years front-line experience in managing commercial relationships with international needs.
- Established satisfactory perfomance history in managing, developing and growing medium to complex MME relationships with requirements exceeding the plain vanilla CMB offering.
- Managed a P&L of a business portfolio/segment/area
- Experience in People management, particularly in managing high performing sales teams and developing junior members of the team.
- Sound financial and non-financial risk awareness and experience in complex credit and financial analysis
- Strong organisational, analytical, negotiation, communication, teamwork and influencing skills
- Extensive knowledge and proven sales succe