Performance Analysis and Reporting Expert

3 days ago

Doha, Qatar Fusion Technology. Full time

**We're Hiring: Performance Analysis and Reporting Expert (Native Arab)**

**Key Responsibilities**:

- Develop and maintain performance dashboards and KPI reports for business units, IT systems, and telecom operations.
- Analyze operational data to identify trends, anomalies, and areas of improvement.
- Translate business requirements into analytical models, visualizations, and performance reports.
- Collaborate with cross-functional teams (e.g., IT, Network Operations, Business Units) to define performance metrics and data sources.
- Support forecasting and trend analysis using historical data.
- Ensure data accuracy and integrity across all performance reporting platforms.
- Automate data extraction and reporting processes where possible, using tools like SQL, Power BI, Excel, or similar platforms.
- Present findings and recommendations clearly to both technical and non-technical stakeholders.
- Monitor SLAs, service quality, and operational performance against defined benchmarks.

**Qualifications**
- Bachelor’s degree in computer science, Telecommunications, Information Systems, or related field.
- 5+ years of experience in performance analysis, reporting, or data analytics within the IT or telecom industry.
- Strong understanding of telecom/IT KPIs, service metrics, and performance management principles.
- Proficiency in data analysis tools such as SQL, Power BI, Tableau, Excel, or Python (for data analysis).
- Experience working with large datasets and relational databases.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong communication skills, both written and verbal, with the ability to explain complex data in clear business terms.

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