Sales & Student Relationship Officer

**About London Education Centre (LEC)**: London Education Centre is a leading tutoring center dedicated to delivering personalized educational support. We are proud to announce our expansion into GCC countries, aiming to broaden our impact and continue our commitment to excellence in education. At LEC, we are driven by our comprehensive set of core principles, known as the MIG values:

- **Mastery**: Striving for a high level of skill and expertise in all areas, continuous learning, setting, and achieving high standards.
- **Innovation**: Embracing creativity and new ideas, encouraging creative problem-solving, staying updated with the latest trends.
- **Genuine and Grateful**: Being authentic, promoting honesty and integrity in all interactions, appreciating team efforts, and building trust through genuine actions.
- **Vision and Values**: Having a clear vision, upholding strong values, working towards long-term goals, ensuring actions reflect shared values.
- **Adaptability and Flexibility**: Being open to change, embracing new challenges with a positive attitude, developing flexible strategies.
- **Loyalty Ownership Interest**: Demonstrating commitment to the company's mission, taking ownership of tasks, showing genuine interest in the company's success.
- **Unity as Teamwork Positive Spirit**: Fostering a collaborative work environment, encouraging open communication, celebrating team successes.
- **Efficiency Excellence Empathy**: Achieving high performance with understanding, streamlining processes, upholding high standards, demonstrating empathy.
- **Smart Work Speed**: Working intelligently and quickly, managing time effectively, finding efficient solutions, balancing speed with quality.

**Key Responsibilities**:

- **High-Ticket Sales and Enrollment**:
Drive sales for premium and high-ticket educational programs by effectively engaging with prospective students.

Provide in-depth information about high-value courses, their benefits, and the value they provide to potential students.
- **Student Outreach and Engagement**:
Host and participate in high-value presentations and informational sessions to promote our premium offerings.
- **Relationship Management**:
Build and nurture strong relationships with prospective and current students, focusing on providing exceptional service and support.

Address concerns, answer questions, and offer personalized solutions to meet students' needs.
- **Customer Service Excellence**:
Provide exceptional customer service by handling inquiries, resolving issues, and ensuring a high level of satisfaction among high-ticket clients.

Serve as a primary point of contact for high-value students and their families, offering tailored support.
- **Administrative Duties**:
Maintain accurate and up-to-date records of interactions, sales activities, and student information in our CRM system.

Prepare and present reports on high-ticket sales performance, student feedback, and market insights.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, Education, or a related field.
- Proven experience in high-ticket sales or premium product sales, preferably in an educational or related setting in Qatar.
- Strong interpersonal and communication skills, with the ability to engage and persuade high-value clients.
- Excellent organizational skills, attention to detail, and the ability to handle complex sales processes.
- Proficiency in using CRM software and other relevant sales tools.
- Ability to work independently and as part of a team in a fast-paced environment.

**What We Offer**:

- A role at the forefront of educational innovation and regional expansion.
- A dynamic work culture that values contributions and fosters professional growth.
- Competitive salary and benefits aligned with top industry standards.

**Job Types**: Full-time, Permanent

Pay: QAR5,000.00 per month

Application Question(s):

- “Can you provide a specific example of a high-ticket sale you successfully closed in a previous role? Describe the steps you took from initial contact to final sale and how you managed any objections or challenges.”
- “What strategies do you use to approach and engage prospects for high-ticket or premium products? How do you tailor your sales pitch and follow-up to address the unique value propositions of these high-value offerings?”
- “How do you ensure exceptional customer service for high-ticket clients after the sale is made? Can you share an example of how you provided ongoing support or resolved a post-sale issue to ensure client satisfaction?”

**Language**:

- Arabic (required)