Senior Manager

**Business Unit**
- QNB - Qatar**Division**
- Information Technology**Department**
- Information Technology**Country**
- Qatar**Closing Date**
- 30-Apr-2026

**About QNB**:
Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

**Job Summary**:
The incumbent to assist in establishing a group wide project portfolio management for all planned and ongoing IT projects at HO, International branches and Subsidiaries. Manage the overall project portfolio within the QNB Group. Monitor, steer, track all projects in order to ensure that projects are implemented and completed within the defined time, budget and scope with the support of the originally allocated resources. Prepare management information reports on all planned and ongoing projects on a continuous basis on the status of project completion and suggest corrective action if required.

**Main Responsibilities**:
**A. Shareholder & Financial**:

- Manage HO, International and Subsidiary project operations to ensure timely completion within the assigned costs and specifications. Monitor and control expenses within the estimated budget
- Analyse and forecast revenue, profitability, margins, bill rates and utilization areas of projects at the Group level
- Strategic alignment of projects in terms of selection and prioritization in line with strategic objectives
- Periodic reporting of Project status.
- Implements KPI’s and best practices for Group IT Project Portfolio Management
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.

**B. Customer (Internal & External)**:

- Act as the unique hub in QNB to collect all IT project status
- Prepare presentations of new project proposal to IT management
- Follow-up on potential project issues with concerned parties
- Assist the VP Group project portfolio management in all IT project related matters (collection of data, liaison with project managers, preparation of relevant material and information)
- Assist in liaising with all divisions in order to set up new projects (i.e., critical path, milestones, project organization, budget, resources, etc.)
- Follow-up on potential project issues with concerned parties and ensure resolution of issues within defined time frame
- Effectively communicate relevant project/ practice information to superiors and peers
- Assist in training all project responsible parties on the IT project management methodology within QNB Group
- To assist customers in all their queries on Bank’s product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

**C. Internal (Processes, Products, Regulatory)**:

- Assist in the development and preparation of all policies/ processes and procedures as well as standards
- Assist in the creation and maintenance of an inventory of projects incl. all related and necessary documentation and information
- Assist in introducing the new IT project management methodology successfully within QNB Group
- Assist and support in the development and introduction of all documentation, project control and reporting templates
- Create and maintain an inventory of projects incl. all related and necessary documentation and information
- Regularly update project information through the preparation of project status reports
- Participate in relevant project/ team meetings as and when required
- Develop and foster through the establishment of best practice standards and governance, providing