CRM & Billing Technical Lead - Microsoft Dynamics

6 days ago

Doha, Qatar SWATX Full time

**Job Summary**

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

**Key Responsibilities**
- Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.
- Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems.
- Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization.
- Manage customizations, configurations, workflows, and plugins within Dynamics 365.
- Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps.
- Ensure high availability, scalability, and security of CRM & Billing systems.
- Troubleshoot performance issues and oversee system upgrades and patches.
- Work with DevOps teams for CI/CD pipeline automation and deployment management.
- Ensure compliance with regulatory, security, and data protection standards.

**Requirements**:
**Qualifications & Skills**
- Bachelor's or Master's in Computer Science, Information Technology, or related field.
- 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions.
- Strong hands-on experience with C#,.NET, JavaScript, SQL Server, and Azure.
- Knowledge of billing models, invoicing processes, and subscription management.
- Experience with RESTful APIs, SOAP, and integration patterns.
- Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices.
- Strong problem-solving and leadership skills.

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