Senior Client Relations Officer
6 days ago
We are seeking an experienced **Senior Client Relations Officer**to join our team.
**Responsibilities**:
- Schedule meetings with potential clients to understand their requirements.
- Build and maintain relationships with existing clients to encourage repeat business.
- Act as the main point of contact for client inquiries and concerns.
- Resolve client complaints quickly and efficiently to maintain client satisfaction.
- Collaborate with internal teams to ensure seamless customer experience.
- Maintain accurate records of all sales and prospecting activities.
- Track sales performance metrics and prepare reports.
- Develop and implement effective sales strategies to meet revenue targets.
- Stay updated on industry trends and competitors to identify opportunities for growth.
**Requirements**:
- Minimum 5 years of relevant client relations and/or sales experience in Qatar.
- Bachelor’s degree or diploma in business preferred.
- Fluency in Arabic and proficiency in English, with excellent written and verbal communication skills.
- Self-motivated attitude with the ability to multitask and thrive in a timeline-driven environment.
- Ability to work individually or as part of a team.
**Experience**:
- Client Relations and/or Sales: 5 years (required)
**Language**:
- Arabic (required)
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