Client Relations Specialist

1 week ago

Doha, Qatar RITS QatarUAECroatia Full time

At RITS, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

**Synopsis**:
The Client Relationship provides important functions that contribute to the success of the organization. These client relationship processes refer to client-facing tasks that keep the business running and provide support for front-end operations.

**Responsibilities**:

- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

**Job Types**: Full-time, Permanent

**Salary**: QAR4,000.00 - QAR6,000.00 per month

Application Question(s):

- Can you join immediately ?

**Education**:

- Bachelor's (required)

**Experience**:

- Sale in Qatar market: 1 year (required)

License/Certification:

- Qatar driving license (required)
- Own / Rental car (required)

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